Common Issues & Fixes

1. Unable to Sign Up

If you are facing issues with registration, please check the following

  • Ensure you have entered a valid email and password.
  • Check your spam/junk folder for the verification email.
  • If the issue persists, try using a different browser or clearing your cache.
  • Still need help? Contact our support team at academy@w3era.com

2. Forgot Password / Unable to Login

Forgot your password? No worries! Click on ‘Forgot Password’ on the login page and follow the instructions to reset it.

  • Make sure you are entering the correct email
  • If you haven’t received the password reset email, check your spam folder.
  • If the issue persists, try using a different browser or clearing your cache.
  • If you are still unable to log in, reach out to us at academy@w3era.com

3. Lessons Marked as Incomplete

If your course progress is not saving

  • Ensure you are logged in while taking the course.
  • Try using a different browser or clearing cache.
  • If your course progress is still not being tracked, please reach out to us at academy@w3era.com.

Contact Us






Contact Information

Call us at +1 (91) 123-4567 for direct support
Reach out to us at for detailed inquiries. We aim to respond within 24 hours.

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